The Allcroft Group works with physician practices and ambulatory sites to enhance net revenue, lower costs, improve productivity, and increase patient satisfaction. We accomplish this through improved operations, internal financial controls and enhanced collections in medical billing.

Our Mission: To assist hospitals and physicians to improve physician practice performance, develop organizational structures to support practice health and implement strategies to enhance cash flow.

Why choose Allcroft Group, LLC?

We are not just MBAs.   Our consultants have many years of hands-on clinical, financial and medical practice business experience.

We have demonstrated success individually and collectively in managing practices and turning failing practices around.

We will partner with you to help assess your individual needs, strengths, and weaknesses. We will assist you in developing and implementing a plan to make your practice successful.

Our State-of-the-art Outsource Facility

• ACD for monitoring phone calls, length of call, time to respond to each call, outliers.  Our reports will tell you all.
• The physical plant consists of two buildings with redundant connectivity.  Natural lighting provided by large windows, enhances the office environment.
• A totally scalable solution:  Financial HealthSource has thousands of square feet for expansion, as needed. Herman Miller workstations are added within one month lead time.
• Workstations are comfortable, with low noise levels due to construction materials used for this contact center.
• Daily back-up of data. Backed up information is kept off-site, in Farmington Hills.
• For Security, checkpoint Firewall.
• ISO 9002 principles, to ensure quality of our service delivery. ISO 9002 is a rigorous quality standard requiring Financial HealthSource to document each business process and measure its performance.
• State-of-the-art training facilities to keep our Billing Specialists abreast of the latest changes.
• The latest training methods are used; ones that ensure a high retention rate.
• Customer service screening is performed for all employees at our outsource facility, prior to the start of work. Only those who pass our rigorous screening are hired.